We've recently been making you aware of our growing production volume, reaching Q4 levels and more at some times. Due to the COVID-19 pandemic, it has been more difficult than usual to scale production capacity to meet the demand, mostly caused by the difficulty in hiring additional staff at this time.
The cost of keeping up with such high volumes has increased in the form of overtime hours worked, hiring new people, additional maintenance, higher misprint costs, etc. The additional hours of operation speed employee burnout and result in lower employee attendance, leading to reduced capacity.
Due to these short-term cost increases, and also in an effort to improve our service and restore normal production turnaround times for as many of our customers as possible, we are being forced to increase shipping fee temporarily.
This will be effective this Sunday, May 17th, at 10 PM US Central Time. Shipping fee for orders processed after that time will be charged an additional $1.00 per garment above our normal prices. ( $3.50 for a t-shirt )
This will apply to all products
We are fully aware that some of our customers ( especially old customers ) may hesitate to buy because of the additional charge. But hopefully, this simple step will not be too much of a hardship and will result in faster turnaround times for you.
The shipping fee will be returned back to normal after the pandemic
Thank you for your patience and understanding.