Due to Covid-19, it can take up to 2 weeks to receive order

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FAQ

HOW MUCH DOES SHIPPING COST?

 

 

WHEN WILL MY ORDER SHIP?

Please check here for the latest update about Covid-19 ( shipping estimated delivery )

Almost all customized products ship from our print shop within 9-12 business days. ( on holiday seasons, it can take up to 3 weeks )

We have a high success rate simply because of the garment options we offer, most of which are highly available and rarely out of stock.

We ship all domestic orders by USPS First Class or Priority Mail.  Large orders may be shipped by UPS.  International orders are shipped APC.

 

CAN I GET EXPEDITED SHIPPING?

At this time we don't offer an expedited service. We work as fast as we can to get all orders out as soon as possible, but can't guarantee your items will arrive by a certain day because all of our products are freshly made to order.


HOW DO I CANCEL AN ORDER?

If you decide you want to cancel an order, contact us with the order number. If we've already sent your order to the printer then we will be unable to cancel as it will already be in the process of printing or shipping.

 

CAN I RETURN OR EXCHANGE MY ITEMS?

We do accept returns and exchanges if they meet our criteria. Please see our return/refund policy.

 

I HAVE ANOTHER QUESTION.

No problem! Email us at support@crescentee.com and we'll be happy to help you out.